Embedded Dashboard - Failure on load | Help and How-To

Embedded Dashboard - Failure on load

I use SDK Compose to display embedded dashboard in my React app. As an auth I use Api Token . When I am trying to display embedded dashboard via DashboardById component on my localhost it fails with an error. Dashboard id is sued properly, dashboard exists and work well if yo reach it via Sisense -> Analytics. Also API token works properly as well - Sisense auths with it on app's load.

This is my code:

<span>const </span><span>root </span>= ReactDOM.<span>createRoot</span>(<br/>  <span>document</span>.<span>getElementById</span>(<span>'root'</span>) <span>as </span>HTMLElement<br/>);<br/><br/><span>root</span>.<span>render</span>(<br/>  <span><React.StrictMode><br/></span><span>      <SisenseContextProvider </span>url<span>='https://myapp.sisense.com' </span>token<span>='eyJhbGciOiJIUzI1NiIsInR5cCI...' </span><span>><br/></span><span>        <App /><br/></span><span>      </SisenseContextProvider><br/></span><span>  </React.StrictMode><br/></span>);

in App:

<span><DashboardById </span>dashboardOid<span>="67dc5d2bf2594c003311a8ad" </span><span>/></span>

I also tried to display the same dashboard via <iframe>, in that case it fail show login page in embedded view and once I pass the auth it fails dashboard loading with "401 unauthorized" error:

I tried http and https localhosts, but it doesn't effect,Embedded code is on in settings, host is also added to the list to pass cors. What could be an issue?

nmilya

Posted 1 year ago·Last reply 1 year ago

5 comments

DRay

·1 year ago

Hi nmilya,

Were you able to work with support on this? If so, what was the result?

nmilya

OP1 year ago

I have created a ticket but the problem is not resovled yet, sso is enabled when I use API token. This is a link to my ticket https://community.sisense.com/t5/support-portal/bd-p/SupportPortal?page=casedetails&caseId=500Pk00000bJkY6IAK . HAR files are attached to this topic

DRay

·1 year ago

Hi nmilya,

I'm not able to access the case using that link. I'll check with support to find the case and see what the status is.

steve

·1 year ago

hi nmilya

please could you raise a support ticket for this one, since we don't want to ask for further troubleshooting data to be posted in a public forum. if you can include on the ticker a HAR file containing the captured network traffic from the browser while reproducing this problem, that could help the team.

If I had to take a wild guess, it would be to ensure you're not also setting ssoEnabled=true on the SisenseContextProvider, but our support team can help futher.

Thanks

Steve