A client has reported the following error as received in an email for a dashboard with a monthly subscription to email the dashboard to 3 users. Only 2 of the users listed on the share are noted in the error. The error as copied from the email:Hi Lissa,Some of the widgets in the dashboard Monthly Supplier Invoicing Data have failed to arrive to the following recipients:user_647812Export task was canceled due to: "Max export duration reached. Exporting was stuck in exporting slot"user_644705...

Hi BeckyCrittenden, Thank you for reaching out. The error message "Max export duration reached. Exporting was stuck in exporting slot" occurs when the export task is canceled due to exceeding the maximum export duration. This issue can arise if the dashboard is too heavy, which can be resolved by reducing the number of widgets and data in the dashboard. Additionally, it may be necessary to increase the configuration parameter exporting.browser.maxExportDurationTimeout to all...

Dashboard subscription errors | Help and How-To

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