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francoisvv's avatar
francoisvv
Cloud Apps
01-16-2025
Solved

Sisense Intelligence - struggling with requests

I am having trouble with the setup of Sisense intelligence. I keep getting the same message when sending requests so not sure where I am missing anything.  I set it up to use my OpenAI account and hope someone can confirm if my parameters are correct.  I keep getting the message "Oh snap, I'm having trouble understanding your question. Please rephrase or try asking a different question." so not sure if it a setup or account issue. 

Just for reference, I am using the API key I created in "https://platform.openai.com/settings/organization/api-keys", not sure if I should use the Admin API key, although I have tried both with same result.  Also not sure if it is the GPT version I am specifying, so any advice on which one is the correct one I should use.

I have attached a screenshot of my parameters, so any advice would be greatly appreciated.

AI & Machine Learning
  • yaellev1's avatar
    yaellev1
    01-31-2025

    Hi francoisvv, please reach out to support, and we'll investigate. You should be seeing the recommendations when the AI assistant loads.

  • francoisvv's avatar
    francoisvv
    02-03-2025

    Thanks a million, I will surely check with support!  Thanks a lot!!

10 Replies

  • DRay's avatar
    DRay
    Admin
    01-17-2025

    Hello francoisvv,

    Thank you for reaching out. I see your question hasn't gotten a response yet, so I'm asking internally to try and get you an answer. 

  • francoisvv's avatar
    francoisvv
    Cloud Apps
    01-16-2025

    After some struggles, I managed to figure out that I had to add credit to my account as OpenAI charges for every request sent and received, so I was able to get a couple of responses. 

     

    However, the requests are extremely slow and 99% of the questions you ask, just returns no result.  Does anyone perhaps know what is the latest version that is supported and also have some guidance on how you can get better results?  Requests like "Give me the average "ActiveDays" from the Users table" or even "What is the most popular Name in the "Users" table" just simply yield no results.  Requests like "what are the columns in the "Final_" table?" does give results but it does not create a table or widget if asked.  Anyone played around with this yet?

    • francoisvv's avatar
      francoisvv
      Cloud Apps
      01-23-2025

      Hey David,

      The responses are a bit quicker now so I think that is sorted, the main that I have come to see is the way in which you data is structured in your elasticube determines the response capabilities.  Some features are still disabled so I assume that this will be updated with the next version.

      • yaellev1's avatar
        yaellev1
        Sisense Employee
        01-26-2025

        Hi francoisvv 
        What features are you referring to?
        When setting up your elasticube, (or live model, no difference), please make sure that you hide any irrelevant columns, give meaningful names to the columns and provide descriptions where the column name may be ambiguous with other columns or unclear.